Trust is the Most Essential Ingredient in Communication and Persuasion

When it comes trust, the late Stephen Covey, author of The 7 Habits of Highly Effective People, told audiences, “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” Persuasion is a form of communication and trust is essential if you want to […]

Winner-Take-All: Small Changes, Big Differences

If you’re a sports fan then you know the margin between victory and defeat can be extremely small. When it comes to victory it’s often the case that small changes, seemingly insignificant decisions in the moment, can make a big difference when it comes to winning or losing. Here are a few examples: It’s not […]

“Don’t Do That” Might Cause Someone To Do That!

Sometimes you inadvertently work against yourself without even knowing it. Case in point, you want someone to not do something so you tell them, “Don’t do that.” Your approach is quick and to the point but it might make the person more likely to do that very thing! Here are a few examples you might relate […]

Let’s Talk about the Elephant in the Room

Have you ever been in a situation where there was an elephant in the room but nobody acknowledged it? The term “elephant in the room” is used to describe a situation or problem that exists and everyone knows about it but is unwilling to deal with it. But, what if people really missed the elephant […]

Are You Ever Really Past Your Past?

Have you ever observed a friend who reacted in a certain way and it was apparent his reaction had to do with something from his past? Maybe your friend was unable to make a commitment and you know it’s because of past relationship where he was burned. Or perhaps you knew someone who was afraid […]