When a Cookie is More than Just a Cookie

Have you ever stayed at a DoubleTree Hotel? If you have, then no doubt you received a cookie when you checked in at the front desk. And it wasn’t just any cookie, it was a warm chocolate chip cookie presented to you in a bag that read: This delicious chocolate chip cookie is our way […]

Hard Thinking is Like Your Mind Doing Sprints

“Thinking is some of the hardest work there is, which is probably the reason so few engage in it.” – Henry Ford, Founder of the Ford Motor Company I suspect if you’re reading this you don’t have a physically demanding job. By that I mean, you’re probably making your living more with your brain than […]

The 7%, 38%, 55% Myth Still Persists

Five years ago, I wrote a post offering up an apology to Albert Mehrabian, Ph.D. for unknowingly misrepresenting his work. It’s time to revisit the subject because the 7%, 38%, 55% myth still persists. I recently attended an event where I heard a professional speaker and once again Dr. Mehrabian’s work was misrepresented. In this case the […]

Influence PEOPLE: The Book – Reciprocity

In early April I shared a little from a book I’m working on. To build a more excitement I thought I’d share another short section from Influence PEOPLE: Powerful Everyday Opportunities to Persuade that are Lasting and Ethical, which will be available this summer. Principle #1 – Reciprocity “You can get everything you want in life, if […]

What Do These Have in Common?

What do these seven things have in common? Brass name plate House with a white picket fence Family playing a game Ancient map of the world Giant orange work glove Airplane flying by Golf clubs, tennis racquet and a basketball If you put them together they form a slightly weird, but memorable word picture, and […]