When talking with a consulting client recently I encouraged them to look for ways to engage the principle of reciprocity with clients through giving. I told them when it comes to giving always remember; it’s not about you, it’s about the person you’re giving to. Let me explain.
Quite a long time ago I used to regularly have lunch with a friend named Mars. Every month I’d call him on the first weekday of the month and we’d look at our calendars to find a time to get together for a meal. Lest you think I have a great memory I’ll tell you my secret for consistently reaching out to him – I had set a recurring task on my computer to remind me to call him. That made it quite easy for me.
One day my friend thanked me for always calling to set up lunch. I jokingly said, “It’s not because I’m such a nice guy. I’m just really good with my computer.” He replied, “No, that fact that you take time to call means a lot.”
That was an “aha” moment for me. I realized it didn’t matter to my friend that it took very little effort on my part. All he cared about was that I took the time each month to reach out to him.
We all value things differently. For me a full tank of gas is no big deal but when I fill my daughter’s gas tank it’s a huge deal to her. It doesn’t matter to her that it costs me very little in terms of time or effort, she really appreciates it, and appreciates it more than if I just handed her the cash to fill up.
It’s the same in business. It may take me very little time or effort to pass along a friend’s resume but for them it could be huge if they land a job so they’re always very appreciative.
When you give, don’t focus on what it costs you (time, effort or money) and don’t focus on what the particular gift would mean to you. Everyone isn’t like you so think about the other person. Put yourself in their shoes and ask yourself what it means to them. That’s what really matters!
The golden rule encourages you to give unto others as you would have them give unto you. Giving engages reciprocity, which means if you need something down the road the recipient of your gift is more likely to give to you in return.
Giving is good but if you want to get the most bang for the buck consider engaging “the platinum rule” this week. This rule encourages you to treat others as they want to be treated and to give to others what they want. When you do this not only will you make his or her day brighter, the likelihood of help when you need it in the future will be even greater.